FAQ'S

How soon after enrolling in continuing education classes may I begin viewing them?

IMMEDIATELY. One of the advantages of On-Line-Classes.com is immediate and 24-7 access. Once your purchase transaction has been completed you will be given instant access to your personalized student page with your classes ready to view at your convenience.

How soon after completing a continuing education class will I receive my Certificate of Completion?

IMMEDIATELY. One of the advantages of On-Line-Classes.com is immediate and 24-7 issuance of certificate of completion. This certificate is automatically e-mailed to you on course completion and may be printed and/or saved for your records.

How soon after completing a continuing education class will my Licensing Board receive notification?

IMMEDIATELY. One of the advantages of On-Line-Classes.com is immediate and 24-7 notification of class completion to the Licensing Boards which accept issuing of student credit electronically. However, be aware that the State generally does NOT list this credit on your State "License Profile" for up to 2 business days.

Am I going to have to Read, Read, Read, for Hours & Hours to receive my Continuing Education Credits?

NO. Our state-of-the-art system incorporates Collegiate Style Classes narrated by industry Professionals allowing our students to sit back and enjoy a full featured e-learning experience instead of simply reading course material online for hours & hours.

If I stop, pause, or time-out of a course, will I be forced to start all over again?

NO. Our User-Friendly system allows students to pause or exit a course module at any time and then automatically resume where they left off & not have to start all over from the beginning.

Are there any back-end or hidden fees for your courses?

NO. Our prices are All-Inclusive and we have no hidden fees for issuing of student credits electronically or certificate of completions, etc.

Will I have to Re-Purchase or Re-Do an entire course if I do not pass a Test?

NO. Our learning exercises offer immediate feedback and our students are never forced into re-purchasing classes due to unsatisfactory test performance.

What is the time limit for course completion?

We are continually updating course curriculum to accommodate accreditation requirements. Enrolled classes are maintained in each individual student profile for 180 days, (6 months) and must be completed by the student in this time period.

What is your refund policy?

If within thirty days of purchase a student is not totally satisfied with a class or class package and chooses to not complete the class, we will gladly refund the students purchase price as long as a (Certificate of Completion) has not been issued and/or credit submitted to a licensing board on the students behalf. We are also happy to refund any purchases made in error by students as long as this request is made within sixty days of purchase, which is the maximum time allowed through the credit card payment processing gateway.

If I selected Mail Check as my payment option, can I now pay with a credit card instead?

If you chose (Mail Check) as your payment option, your classes are on hold waiting payment even if you subsequently purchase classes with a credit card. In this situation simply call our office to override your original (Mail Check) option.

Am I required to pass a test to receive my continuing education credit?

NO. Not unless you're licensing board requires an exam. Most licensing boards do NOT require licensees to pass a test to receive credit for continuing education courses, either in an online format or for attending traditional sit-down classes.

However, typical online providers with basic "self study" programs, which link students to documents to read online do require an end-of-class exam in order to justify some level of proficiency has been achieved. This requirement is merely a result of an outdated poor-quality learning format.

If you're licensing board is one of the few which does in fact require you to pass an exam, it will be automatically added to your course as the last section. If for any reason you do not pass this exam, you are free to review the course material as many times as you like and re-take the exam at your convenience without any additional fees.

What Internet Browser and plug-ins are recommended for viewing your classes?